Manage USAA Card Subscriptions: A Quick Guide

5 min read
Erica Chiang
June 23, 2023

Gain Control of Your Finances: Cancel All Unwanted USAA Card Subscriptions

In today's digital age, it's common for many of us to accumulate numerous subscriptions that we no longer need or use. These recurring charges can add up over time, leading to unnecessary expenses and cluttered finances.
If you are a USAA Federal Savings Bank customer and wish to regain control over your subscriptions, you've come to the right place. In this guide, we will provide you with a step-by-step process to easily cancel any unwanted subscriptions tied to your USAA cards.
Let's get started on your journey towards a subscription-free and financially organized life.

Overview of USAA cards and their benefits

USAA stands for United Services Automobile Association, a renowned financial institution that offers a range of products and services to military members and their families. Among their offerings are USAA cards, which provide numerous benefits and advantages to cardholders. Let's take a closer look at the overview of USAA cards and the benefits they bring:

Exclusive eligibility

USAA cards are available exclusively to active and retired military personnel, as well as their immediate family members. This ensures that cardholders belong to a supportive community with a shared background and unique needs.

Competitive rates and fees

USAA cards often come with competitive interest rates and minimal fees, allowing cardholders to save money on their transactions and account maintenance.

Generous rewards program

USAA offers attractive rewards programs tailored to different card types, including cashback, travel rewards, and points-based systems (you can redeem points for many things such as merchandise, travel, and more).
Cardholders can earn rewards on their everyday spending, which can be redeemed for a variety of options like travel, merchandise, or statement credits.

Enhanced security features

USAA prioritizes the security of their cardholders' accounts. Their cards often come equipped with advanced security features, such as chip technology, roadside assistance and fraud monitoring, providing peace of mind during transactions.

Convenient mobile app

USAA provides a user-friendly mobile app that allows cardholders to easily manage their accounts, track expenses, make payments, and even freeze their cards in case of loss or theft. The app's intuitive interface ensures a seamless banking experience on the go.

Exceptional customer service

USAA is renowned for its exceptional customer service, consistently ranking high in customer satisfaction surveys.
Cardholders can rely on dedicated support representatives who understand their unique circumstances and can provide assistance tailored to their needs.
However, if you have made up your mind to cancel your unwanted subscriptions on your USAA cards, it's essential to follow a simple and systematic approach.

10-steps to cancel recurring payments via the mobile app

Note: You can view transactions on the app just not an official statement.
  1. Login to your USAA (United Services Automobile Association) Bank App
  2. Tap Your Initials in the upper-left corner of screen
  3. Tap My Documents in the menu
  4. You can view statements of your different USAA Bank accounts and cards under Last 30 Days
  5. Review statements line-by-line to find unwanted recurring payments (be sure you are checking the right months)
  6. Take note of the merchant name, amount, and next scheduled payment date for each recurring payment.
  7. Click previous month’s statement to ensure the monthly or yearly subscription charge is the same and wasn’t increased
  8. If the charge is there and it is wrong you then have to go through the process of canceling. Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription manually.
  9. Repeat steps 1-8 for every single USAA card (e.g., USAA Cashback Rewards Plus American Express Card, USAA Rate Advantage Visa Platinum Card, USAA Rewards American Express Card, USAA Secured Card American Express) you have in your wallet.
  10. Review your account regularly

10-steps to cancel recurring payments via the website

  1. Login via https://www.usaa.com/my/logon
  2. Click on My Documents
  3. To view all your documents, select the All folder - The category folders will display a list of all accessible documents from the past seven years, sorted by year with the most recent appearing first, then by delivery date, subcategory, and document name.
  4. Select the credit card (or another USAA account) in the drop-down box that you want to view for recurring payments
  5. Review transaction line-by-line to find unwanted recurring payments.
  6. Take note of the merchant name, amount, and next scheduled payment date for each recurring payment
  7. Click previous month’s statement to ensure the monthly or yearly subscription charge is the same and wasn’t increased
  8. If the charge is there and it is wrong you then have to go through the process of canceling. Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription manually.
  9. Repeat steps 1-8 for every single USAA card (e.g., USAA Cashback Rewards Plus American Express Card, USAA Rate Advantage Visa Platinum Card, USAA Rewards American Express Card, USAA Secured Card American Express) you have in your wallet.
  10. Review your account regularly

3-steps with ScribeUp: The Easiest Solution for Identifying & Canceling Subscriptions

With ScribeUp, managing subscriptions on your USAA card becomes a breeze. By finding and canceling unwanted subscriptions, you'll be able to focus on the subscriptions that truly matter to you — and with ScribeUp, it won’t waste your time!
1-click cancellation with ScribeUp - saves time and money!1-click cancellation with ScribeUp - saves time and money!
This all-in-one digital wallet and subscription management service simplifies the process of canceling recurring payments and identifying unwanted subscriptions. By connecting your USAA cards, you can easily cancel or restart a service with just one click, saving you money and time:
  1. Scan your Credit Card or Bank Account securely via Plaid
  2. ScribeUp shows you a simple list of your active subscriptions (some of which you may not know you're paying for)
  3. Click Cancel (or add to ScribeUp for complete control and savings!)
That’s it! So simple and completely FREE! There are no hidden cancellation fees. Download ScribeUp to experience subscription power with ScribeUp!