Find & Cancel Subscriptions on Your Citibank Card

4 min read
Erica Chiang
June 23, 2023

The Proactive Approach: Find and Cancel Unwanted Subscriptions on Citibank Cards

Are you tired of being charged for subscriptions you no longer use? Or maybe you just want to have a better understanding of where your money is going each month?
Luckily, there’s a way to find and manage your subscriptions on your Citi cards. In this guide, we'll walk you through the steps to find and view your recurring payments and subscriptions on your Citi card in three ways: mobile app, website, and ScribeUp.
How to Find Subscriptions with Citibank (credit card issuer) EffortlesslyHow to Find Subscriptions with Citibank (credit card issuer) Effortlessly

Two ways to identify your digital subscriptions on your Citibank cards

Whether it’s your Citi Premier, Citi Custom Cash, or Citi Diamond Preferred, checking to see what subscriptions you are paying for isn’t difficult.
The problem is that it is entirely time-consuming. Below are the steps to find your monthly subscriptions on your Citi Card manually.

11 Steps to Find Recurring Payment on the Citi Mobile App

  1. Login to your Citi Mobile App
  2. Click Account Summary
  3. Click on Citi Card you want to review (e.g., Citi Double Cash Card, Citi Premier Card, Citi Secured Mastercard, Citi Simplicity Card)
  4. Review your credit and debit card transactions
  5. Click on Filter Transactions to specify a time period for your statement – we suggest at least 2 years to find yearly subscriptions too
  6. Once you specify the time period click on Apply to get a full view of your statement
  7. Review statements line-by-line to find unwanted recurring payments.
  8. Take note of the merchant name, amount, and next scheduled payment date for each recurring payment.
  9. If the recurring credit card charges are there and they are wrong you then have to go through the process of canceling.
    Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription services manually.
  10. Repeat steps 1-9 for every single Citi card (e.g., Citi Double Cash Card, Citi Premier Card, Citi Secured Mastercard, Citi Simplicity Card) you have in your wallet.
  11. Review your credit card account regularly

11 Steps to Identify your subscriptions via Citibank.com

  1. Login via https://www.citi.com/
  2. Click View Account Summary on the menu bar on the left-hand-side
  3. Click Credit Cards
  4. Click the Citi Card you want to review (Note: you can also just look at it by the checking account level, if easier)
  5. Click on Select Period to filter a time period for your credit card statement – we suggest at least 2 years to find yearly subscriptions too
  6. Once you specify the time period click on Apply to get a full view of your credit card statements
  7. Review statements line-by-line to find unwanted recurring charges.
  8. Take note of the merchant name, amount, and next scheduled payment date for each recurring payment.
  9. If the charge is there and it is wrong you then have to go through the process of canceling. Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription service manually.
  10. Repeat steps 1-9 for every single Citi card (e.g., Citi Double Cash Card, Citi Premier Card, Citi Secured Mastercard, Citi Simplicity Card) you have in your wallet.
  11. Review your account regularly

3 steps via ScribeUp: The Easiest Solution for Identifying & Canceling Subscriptions

With ScribeUp, managing subscriptions on your Citi card becomes a breeze. By finding and canceling unwanted subscriptions, you'll be able to focus on the subscriptions that truly matter to you — and with ScribeUp, it won’t waste your time!
1-click cancellation with ScribeUp - saves time and money!1-click cancellation with ScribeUp - saves time and money!
This all-in-one digital wallet and subscription management service simplifies the process of canceling recurring payments and identifying unwanted subscriptions. By connecting your Citi cards, you can easily cancel or restart a service with just one click, saving you money and time:
  1. Scan your Credit Card or Bank Account securely via Plaid
  2. ScribeUp shows you a simple list of your active subscriptions (some of which you may not know you're paying for)
  3. Click Cancel (or add to ScribeUp for complete control and savings!)
That’s it! So simple and completely FREE! Download ScribeUp to experience new subscription service power with ScribeUp!