Wells Fargo: Stop Unwanted Subscriptions

4 min read
Erica Chiang
June 14, 2023
Back in 2017, Wells Fargo created Control Tower, which helped customers manage their recurring payments through the app. Upon calling Wells Fargo’s customer service team, ScribeUp found that this feature on the mobile app doesn’t exist anymore. In addition, Well Fargo’s FAQ unhelpfully advises you to “contact the merchant or service provider directly to request changes or cancellations to recurring automatic debit payments.” Instead a user will have to manually find their recurring subscription charges. We created a guide to help you find and cancel recurring payments on any of your Wells Fargo cards.
How to find and cancel automatic payments on your Wells Fargo cardsHow to find and cancel automatic payments on your Wells Fargo cards

Wells Fargo Cards: How to Stop Unwanted Subscriptions Today

9 steps via the Wells Fargo App

  1. Login to your Wells Fargo App
  2. Tap the account or credit card (e.g., Wells Fargo Cash Wise Visa Card, Wells Fargo Propel American Express Card, Wells Fargo Platinum Visa Card, Wells Fargo Rewards Card, Wells Fargo Secured Credit Card) that you want to find your recurring payments
  3. In Statements, tap the most recent month’s statement
  4. Review statements line-by-line to find the unwanted automatic payment.
  5. Take note of the merchant name, amount, and next scheduled payment date for each automatic billing.
  6. Click the previous month’s statement to ensure the monthly or yearly subscription charge is the same and wasn’t increased
  7. If the charge is there and it is wrong you then have to go through the process of canceling. Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription manually.
  8. Repeat steps 1-7 for every single Wells Fargo card (e.g., Wells Fargo Cash Wise Visa Card, Wells Fargo Propel American Express Card, Wells Fargo Platinum Visa Card, Wells Fargo Rewards Card, Wells Fargo Secured Credit Card) you have in your wallet.
  9. Review your account regularly

10 steps to stop future payments via wellsfargo.com

  1. Login via https://connect.secure.wellsfargo.com/auth/login/present
  2. In Account Summary, click the Credit Card or Checking/Savings Account you want to review
  3. Click View Statements
  4. Click the most recent month’s statement
  5. Review statements line-by-line to find unwanted recurring payments.
  6. Take note of the merchant name, amount, and next scheduled payment date for each recurring payment.
  7. Click previous month’s statement to ensure the monthly or yearly subscription charge is the same and wasn’t increased
  8. If the charge is there and it is wrong you then have to go through the process of canceling. Once you've identified a recurring payment you want to cancel, you'll need to find the merchant's contact information and go through the process of canceling that subscription manually.
  9. Repeat steps 1-8 for every single Wells Fargo card (e.g., Wells Fargo Cash Wise Visa Card, Wells Fargo Propel American Express Card, Wells Fargo Platinum Visa Card, Wells Fargo Rewards Card, Wells Fargo Secured Credit Card) you have in your wallet.
  10. Review your account regularly
Let’s be real, this is not ideal. To start, many subscription services won’t be called what you think they are on the statement. For example, the local gym that you might get charged for might be under the parent company name — making it difficult to decipher. Another pain point is that not all subscriptions are created equally meaning that they all have different auto-renewal periods: some are monthly, others are semi-annually, some are yearly! This makes it really hard to identify subscriptions on your Wells Fargo Card manually.

3 steps via ScribeUp

With ScribeUp, managing subscriptions on your Wells Fargo card becomes a breeze. With the opportunity to find and stop recurring payments, you'll be able to focus on the subscriptions that truly matter to you — and with ScribeUp, it won’t waste your time!
1-click cancellation with ScribeUp - saves time and money!1-click cancellation with ScribeUp - saves time and money!
This all-in-one digital wallet and subscription management service simplifies the process of canceling recurring payments and identifying unwanted subscriptions. By connecting your Wells Fargo cards, you can easily cancel or restart a service with just one click, saving you money and time:
  1. Scan your Credit Card or Bank Account securely via Plaid
  2. ScribeUp shows you a simple list of your active subscriptions (some of which you may not know you're paying for)
  3. Click Cancel (or add to ScribeUp for complete control and savings!)
That’s it! So simple and completely FREE! Download ScribeUp to experience subscription power with ScribeUp!